The challenge
Conversion from visit to qualified lead was low. Increasing paid spend at that conversion rate would have driven CAC up proportionally. Before expanding to new European markets, the funnel needed to perform better with the traffic it was already receiving.
Solutions
- Ran a full funnel audit and user journey mapping, leading a cross-functional team of product managers, developers, and designers
- Built a structured A/B testing programme across landing pages, registration forms, and CTAs - with hypotheses documented and results tracked before scaling any change
- Set up multi-channel attribution to distinguish which channels were driving registrations with the highest downstream quality
- Built localized campaign variants for the EU market expansion
Results
- Conversion rate2%6%
- MarketsGermanyMulti-EU expansion
- Landing pages1 (homepage)15 (A/B test w/ Optimizely)
Improve conversion rates before you scale spend. Every percentage lift means proportionally lower CAC across everything that comes after.
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